Terms & Conditions
Terms & Conditions of Sale:
- Booking Policy
1.1 A booking at Halcyon Spirit Retreat is confirmed when a non-refundable deposit of £350 shared room, £450 private room is paid.
1.2 If a booking is made three months in advance of the start date of the retreat the whole amount is required to confirm the place.
1.3 Guests must obtain full travel insurance to attend the yoga and healing retreat covering all overseas medical expenses and a trip cancellation policy in the case that the trip is cancelled by either the individual or Halcyon Spirit Retreats.
1.4 Every client must provide Halcyon Spirit Retreats with full insurance details at the time of final payment, along with a signed copy of the liability waiver form. Failure to do so results in a cancellation of the booking and forfeiting the paid deposit.
1.5 Guests must be at least 18 years of age to attend Halcyon Spirit Retreats. Guests under 18 may be allowed to attend provided they are accompanied by a guardian 18+ years old and are approved by management.
- Payment Policy
2.1 Payment must be received in full and must be made at least 90 days prior to the retreat commencement. If the retreat commencement date is less than 90 days, full payment is required to secure the booking. Failure to pay within this time frame will result in the deposit being forfeited and the place being resold.
2.2 The early booking discount only applies when full payment is received three calendar months prior to the start of the retreat date.
2.3 Bank fees incurred by transferring money are the sole responsibility of the guest.
2.4 The guest is responsible to pay for all extra services not included in the selected retreat package in local currency or where facilities allow, credit card payments can be accepted.
- Cancellation Policy
3.1 If a guest cancels their booking, Halcyon Spirit Retreats will not issue a cash, cheque or credit card refund for any reason. As per cancellation schedule below, a portion of your payment can be used as credit for another retreat to be taken within two years from original booking. If you would like to transfer your booking to another guest, we would be more than happy to do so. All cancellations and booking transfers must be received in writing via email.
3.2 Cancellation fees –
- If a guest cancels 90+ days from the start of the booked retreat date, 100% of the payment can be applied to another retreat to be used within two years from the date of booking.
- If you cancel 60-89 day before the start date of your booked retreat, 75% of the booking fee can be applied to another retreat date to be used within two years from the date of booking. With 25% of the overall price being forfeited.
- If you cancel 15-59 days before the start of the booked retreat date, 40% of your payment can be applied to another retreat date to be used within two years from the date of booking. With 60% of the overall price being forfeited.
- If you cancel 14 days or less before the start of the booked retreat, you will forfeit the full amount of the retreat package price.
3.3 Exceptions to Halcyon Spirit Retreats guest cancellation policy cannot be made for any reason. We do not offer any credit for arriving late or departing early, missing activities or not utilizing any part of the program. You must submit your signed liability waiver form within one week of booking or 90 days prior to retreat start date, whichever comes first. Guests who fail to do so, may be subject to an automatic cancellation and the above policy will apply.
3.4 Halcyon Spirit Retreat Cancellation policy
3.5 If Halcyon Spirit Retreat cancels a retreat, all monies for the cost of the retreat will be refunded. Halcyon Spirit Retreat will not be responsible for airplane tickets or any additional travel costs or other costs associated with the booked trip.
3.6 If Halcyon Spirit Retreat cancels or changes a scheduled camp date for any reason, you may transfer your full payment to another camp date, pending availability, or you may request a full refund of your payment. Halcyon Spirit Retreat is not responsible for any expenses incurred in preparation of the cancelled retreat, i.e. airplane tickets, illness, loss of work etc.
- Prices and Services
4.1 Prices and services are subject to change. The price set includes the services as stated at the time of your booking confirmation. Any additional agreements will be communicated via written form. Halcyon Spirit Retreat reserves the right to change its prices without prior notice.
4.2 Halcyon Spirit Retreat reserves the right to change its offer or individually agreed services due to extraordinary circumstances (e.g. external forces, governmental regulations, delays of third parties, weather and oceanic conditions, etc.). If any essential contract paragraph is changed, the customer will be informed as soon as possible. The retreat schedule and inclusions can change at any time without notice. The program listed on the website is always applicable.
4.3 Halcyon Spirit Retreat reserves the right to change its location due to unforeseen issues (e.g. third party delays or problems, construction, etc.) Halcyon Spirit Retreat will ensure the standard be kept the same in all the partnering accommodation.
4.4 Halcyon Spirit Retreat reserves the right to change or amend this policy at anytime. The current policy is always applicable
Data Use and Protection
The customer agrees that he/she may be photographed and/or filmed during his/her stay and/or activities in connection with the company, and also agrees that the company may use such recordings for promotion and/or advertising purposes without any prior consent. The customer agrees that the company for marketing and market research purposes may use his/her personal data. The company assures that all personal data will be treated confidentially and not be transferred to any third party other than necessary to fulfill the booking or deliver the requested service. The customer can terminate this agreement at any time in written form via email. In that case, the personal data and/or footage will not be used for marketing/market research purposes.